Refund and Return Policy
We strive to provide delicious food and excellent service to our customers at Thetantalizers. However, if you are not satisfied with your order, please review our return policy below:
We take utmost care to ensure that your order is accurate and meets our high-quality standards. If you receive an incorrect order or an item that does not meet your expectations, please contact us immediately so that we can promptly address the issue.
Refunds or Exchanges:
Thetantalizers does not offer refunds or exchanges for food items that have been prepared and served. However, if there is a legitimate issue with your order, such as an incorrect item, missing item, or quality concern, we will work with you to find a satisfactory resolution, which may include a replacement item or credit towards your next order.
Timing of Return Request:
Any request for a return or refund must be made within 24 hours of receiving your order. Requests made after this timeframe may not be eligible for consideration.
To request a return or refund, please contact us via phone or email with your order details, description of the issue, and supporting evidence such as photos, if applicable. Our team will investigate the matter and work towards finding a fair resolution as per our discretion.
Certain items, such as promotional or discounted items, gift cards, and perishable food items, are non-returnable and non-refundable.
If you have any questions or concerns about our return policy or need to request a return or refund, please contact us at [contact information]. Our team will be happy to assist you and ensure your satisfaction to the best of our ability.
Thetantalizers reserves the right to modify or update this return policy at any time without prior notice. Please check our website or contact us for the most up-to-date return policy information.
Last Updated: April 15, 2023